If there is a planned water shutdown in the vicinity of your property you will be notified by way of a resident’s notification letter prior to any planned shutdown.
At times there may be pipeline failures due to either the age and/or condition of the pipeline feeding your property, which may cause unknown breaks in the network. We rely on your feedback by way of contacting council as soon as you can if your properties water supply has either stopped or pressure has dropped, this will help trigger an urgent repair.